Quality Engineer

Wiley

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

Wiley Science Solutions develops trusted scientific software and data products used by researchers worldwide. Our core platform, KnowItAll , is a mature Windows application, complemented by an expanding ecosystem of cloud-based services, including a Data Repository and modern APIs .

As a Quality Engineer , you will play a critical role in ensuring quality across both legacy desktop workflows and modern web/API platforms. You will design scalable, maintainable test automation, strengthen regression coverage, and collaborate closely with engineering and product teams to ensure predictable, high-confidence releases as our portfolio grows.

How will you make an impact:

Testing Activities

• Design, develop, and execute manual and automated test cases, scenarios, and scripts.
• Perform functional, system, regression, integration, and user acceptance testing.
• Conduct API, interface, data transfer, and web-services testing using tools such as Swagger, Postman.
• Execute end-to-end Software Testing Life Cycle (STLC) tasks including defect logging, verification, and root cause analysis (Desktop, web, APIs).
• Own and enhance test coverage across desktop applications, web interfaces, and backend services
• Proactively identity quality gaps and drive continuous improvement.

Test Planning, Process & Documentation

• Produce high-quality defect reports with clear reproduction steps, expected vs. actual results, and impact analysis.
• Identify systemic issues such as flaky tests, regression patterns, and high-risk areas.
• Recommend pragmatic improvements to improve product quality and team efficiency.

Tools & Technology

• Hands-on experience building and maintaining automation frameworks using one or more of the following: Cypress, Playwright, Selenium (JAVA), TestNG ,WinAppDriver or AI-assisted testing tools.
• Use Jira to manage sprint-based testing artifacts and TestRail for structured test execution.
• Utilize AWS Cloud environments and CI/CD tools such as Maven, and GitHub. Support execution of automated testing based on program needs and manager discretion.
• Support execution of automated testing based on program needs and manager discretion.

What we re Looking For: