Quality Inspector

J&T Express Egypt

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Monitor and evaluate a daily sample of CS interactions (Calls, Tickets, Chat) to ensure adherence to quality standards.

Verify shipment records and agent updates on our Logistics Management Systems to ensure data accuracy.

Identify operational errors (Fatal vs. Non-Fatal) and provide objective feedback to Team Leaders.

Assist in creating weekly quality reports using Excel.

Desired Candidate Profile

1+ years of experience as a Quality Inspector/QA, specifically in Customer Service or Call Centers.

Proven experience with Logistics Systems or CRM tools (Ability to learn internal software quickly is required)

Strong command of Microsoft Excel.

High attention to detail and objectivity.

Company Industry

  • Logistics
  • Transportation
  • Warehousing
  • Courier

Department / Functional Area

  • Quality
  • Testing
  • QA
  • QC
  • Inspector

Keywords

  • Quality Inspector

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J&T Express Egypt

https://wuzzuf.net/jobs/p/bkz9o2obktmq-quality-inspector-jt-express-egypt-cairo-egypt