Quality Officer-Accreditation & Regulatory Improvement

Sheikh Shakhbout Medical City

Coordinates the development and implementation of the facility's overall quality improvement program with the other sections

Collaborates and partner with all the departments and practices to ensure quality and safety priorities are implemented

Facilitates and suggest improvements based on Hospital wide performance measures or other issues as requested by the senior management

Contributes to the development of tools and resources to support the quality development program

Participates in departmental feedback meetings to provide solutions

Assists departments with project timelines and coordinating needed internal support

Identifies the quality improvement methodology and concepts to be followed, in coordination with direction from management

Facilitates and provides ongoing support to the quality teams

Maintains the quality management documents, case files and correspondence in an organized, confidential and secure manner

Facilitates committees/ taskforce related to Quality improvement and assures that recommendations/ suggestions are carries out and evaluated

Coordinates the development and implementation of facility-wide policies and procedures that guide and support the provision of services under the guidance of the Manager

Liaises with accreditation bodies for implementation of programs

Accountabilities

Manages to follow a reliable process of data collection, robust validation and analysis that will help the practice team to improve the efficiency of care delivery

Develops project timelines and is responsible for coordinating and ensuring the timelines are being met

Monitors action plan development and progress to ensure closing the loop

Ensures all documents are in the appropriate format with validated data

Escalates identified challenges to Manager/ Senior Quality Officer

Ensures quality and safety strategies and priorities are implemented

SSMC COMPLIANCE GUIDELINES

Corresponding Activities performed by the role

Complying with Policies, Procedures, and Practices of the SSMC facilities and other regulatory requirements

Complying consistently with facility policies, procedures, and practices and ensuring alignment with SSMC facilities policies

Completing and maintaining regulatory requirements including licensure and certification and other mandatory training within established time frames

Maintaining Confidentiality

Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy