Radio Specialist Zain

Main Responsibilities & Duties

• Radio Network Planning & Optimization
  
  • Participate in the end-to-end radio network design, capacity planning, and coverage expansion.
  • Participate in the optimization activities to ensure quality of service (QoS), capacity utilization, and customer experience targets are achieved.
  • Monitor, troubleshoot performance issues, and recommend enhancements.
• Operations
  
  • Run the day-to-day operations of radio domains to ensure network stability, availability, and reliability.
  • Monitor, and govern SLAs and KPIs related to service performance, incident response, and fault resolution.
  • Ensure adherence to operational processes, preventive maintenance schedules, and escalation procedures.
  • Drive continuous service improvement through root cause analysis, operational audits, and corrective action plans.
• Vendor Management & Governance of Managed Services
  
  • Support the management of relationships with equipment vendors and managed services partners to help ensure contractual commitments are met.
  • Monitor day-to-day partner performance against SLAs, KPIs, and operational deliverables, and escalate issues as needed.
  • Assist in conducting vendor performance reviews, tracking compliance requirements, and preparing reports to support accountability.
  • Contribute to cost efficiency and service quality by following established vendor governance processes and supporting contract management activities.
• Regulatory Compliance & Governance
  
  • Ensure full compliance with national telecom regulatory requirements, standards, and licensing conditions.
  • Maintain up-to-date knowledge of regulatory guidelines impacting spectrum and network operations.
  • Prepare and submit required reports, audits, and documentation to regulatory authorities.
  • Collaborate with internal teams and external regulators during audits, inspections, and compliance checks.
  • Ensure all network activities (planning, deployment, operations) are aligned with legal and regulatory frameworks.
• Telecom Landscape Overview
  
  • Maintain a strategic understanding of global and regional telecom trends, including spectrum evolution, 5G/6G readiness, and fiber expansion.
  • Anticipate market developments and regulatory shifts and align network strategies to support long-term business growth.
  • Contribute to corporate strategy by ensuring the network is prepared for future digital services, convergence, and new revenue streams.
• Technology & Innovation
  
  • Stay up to date with advancements in mobile (2G/3G/4G/5G) and fixed broadband technologies.
  • Support network modernization initiatives, including IP migration and transport transformation.
• Perform other relevant tasks as required.