Reception
El rehab medical center
Posted on 12 Dec
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Greet and welcome patients, visitors, and staff in a courteous and professional manner.
- Manage the front desk by answering phone calls, directing inquiries, and providing accurate information about the center s services.
- Register patients, verify identification, and update personal and insurance information in the system.
- Schedule, confirm, and manage appointments for various departments including emergency, surgery, radiology, and outpatient clinics.
- Coordinate with medical and administrative staff to ensure smooth patient flow and timely service delivery.
- Handle patient check-in and check-out processes, including collecting payments and issuing receipts as needed.
- Maintain a clean, organized, and welcoming reception area.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Address and resolve patient concerns or escalate issues to the appropriate department.
- Ensure confidentiality and security of patient information in compliance with medical center policies.
Desired Candidate Profile
2 to 5 years of experience in a receptionist or front desk role, preferably in a medical or healthcare setting.
- Excellent verbal and written communication skills in both Arabic and English.
- Strong organizational and multitasking abilities to manage a busy front desk environment.
- Professional appearance and demeanor with a customer-focused attitude.
- Proficiency in using office software, scheduling systems, and basic computer applications.
- Ability to handle sensitive information with discretion and maintain patient confidentiality.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Flexibility to work full-time, under urgent situations, and in a lively medical environment.
- Attention to detail and accuracy in data entry and record-keeping.
- Ability to collaborate effectively with medical and administrative teams.
Company Industry
- Medical
- Healthcare
- Diagnostics
- Medical Devices
Department / Functional Area
- Administration
Keywords
- Reception
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El rehab medical center
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