Receptionist / Front Desk Executive Fiore Medical Centre

Greet patients and visitors warmly and professionally Handle patient check-in and check-out procedures Schedule, confirm, and manage appointments efficiently Answer phone calls, WhatsApp messages, and emails promptly Maintain accurate patient records and update information in the system Coordinate with doctors, nurses, and internal departments

Promote clinic services, packages, and ongoing offers Explain treatments, pricing, and procedures clearly to patients Upsell and cross-sell medical services when appropriate Achieve daily and monthly sales targets set by management Follow up with patients for appointments, packages, and payments

Manage billing, invoices, and payment collection Handle insurance forms and basic approvals (if applicable) Prepare daily reports related to appointments and sales Support management with administrative tasks as required