Receptionist

All smiles

Employer Active

Posted 3 hrs ago

Experience

1 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Greet patients warmly and ensure a welcoming experience upon arrival.
  • Register new patients and update their files.
  • Schedule patient appointments via phone calls and WhatsApp.
  • Confirm upcoming appointments and recalls in line with office procedures.
  • Clearly explain dental office procedures, policies, and expectations to patients.
  • Inform patients about financial treatment plan options and address related inquiries.
  • Handle difficult or upset patients professionally and with empathy.
  • Maintain a clean, organized, and professional reception area at all times.
  • Coordinate with dental staff to ensure smooth clinic flow.
  • Manage payments and billing as required.

Desired Candidate Profile

  • Professional attitude and appearance; presentable and well-groomed.
  • Proven experience as a front desk representative or receptionist.
  • Proficient in English, both oral and written.
  • Excellent knowledge of Microsoft Office, particularly Excel and Word.
  • Strong communication and interpersonal skills.
  • Solid problem-solving abilities and ability to remain calm under pressure.
  • Customer service-oriented, with a focus on delivering a positive patient experience.
  • Preferred: Dental clinic experience and familiarity with Dentolize software.

Company Industry

  • Medical
  • Healthcare
  • Diagnostics
  • Medical Devices

Department / Functional Area

  • Secretary
  • Front Office
  • Personal Assistant (PA)

Keywords

  • Receptionist

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All smiles

https://wuzzuf.net/jobs/p/bzgfh8ozgied-receptionist-all-smiles-cairo-egypt