Receptionist

Roots clinic

Employer Active

Posted 15 hrs ago

Experience

1 - 5 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Greet and welcome patients and visitors in a professional and friendly manner.
  • Answer and direct phone calls, taking accurate messages and providing information as needed.
  • Schedule, confirm, and manage patient appointments using clinic management software.
  • Maintain the reception area, ensuring it is tidy, organized, and presentable at all times.
  • Assist patients with registration, check-in, and completion of necessary forms.
  • Coordinate with medical and administrative staff to ensure smooth clinic operations.
  • Handle incoming and outgoing correspondence, including emails and mail.
  • Manage patient records and ensure confidentiality in accordance with clinic policies.
  • Process payments, issue receipts, and maintain accurate billing records.
  • Respond promptly to patient inquiries and resolve issues or escalate as appropriate.

Desired Candidate Profile

  • 1-5 years of experience in a receptionist or front desk role, preferably in a healthcare or clinic setting.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Professional appearance and demeanor.
  • Proficiency in using office equipment and clinic management software.
  • Ability to handle sensitive information with discretion and confidentiality.
  • Strong customer service orientation and interpersonal skills.
  • Ability to remain calm and efficient in a fast-paced environment.
  • Attention to detail and accuracy in all tasks.
  • Willingness to work on-site as required by the clinic s operational needs.

Company Industry

  • Medical
  • Healthcare
  • Diagnostics
  • Medical Devices

Department / Functional Area

  • Administration

Keywords

  • Receptionist

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Roots clinic

https://wuzzuf.net/jobs/p/9avqujrkh1c2-receptionist-roots-clinic-cairo-egypt