Receptionist

European Bank for Reconstruction and Development

Employer Active

Posted 14 hrs ago

Experience

1 - 3 Years

Job Location

Egypt - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Reception (50%)

  • Screening incoming telephone calls (internal and external), determine purpose of calls, and forward calls to appropriate personnel or department, take and deliver messages when appropriate personnel are unavailable
  • Answer questions about organization and provide callers with address, directions, and other information
  • Deal with general inquiries in a professional and courteous manner, in person, on the telephone or via e-mail; direct inquiries as appropriate
  • Greet and receive visitors, determine nature of business, direct and accompany visitors to appropriate personnel, keep visitors log
  • Depending on RO may prepare meeting room with presentation equipment/materials and refreshments Arrange passes, monitor visitors to the RO and prepare periodical statistics regarding the visitors from HQ
  • Assist visiting missions if required

Clerical/Administrative (50%)

  • Arrange couriers .screen, sort and process mail for RO staff
  • Scan, copy and send documents
  • May assist with maintaining the archives and filing
  • Depending on RO may schedule appointments for RO staff, maintain appointment diary electronically in MS Outlook
  • Organize conference and meeting room bookings
  • Depending on RO may organize and register drivers working schedules
  • Arrange transportation for the EBRD visitors on request
  • Provide assistance and secretarial back up to support Banker/s if required
  • Depending on RO may be required to provide ad hoc support to the secretaries/administrative staff/Office Manager
  • May be responsible for the maintaining of staff whereabouts schedule
  • May be responsible for checking general RO e-mail and forwarding to the relevant staff member for further action
  • May be entitled to ITC duties
  • Depending on RO may assist with arranging local visas for staff and coordination with the foreign ministry

Desired Candidate Profile

Minimum secondary education, university preferred

Previous experience in a receptionist / secretarial capacity

Familiarity with the use of office equipment, such as fax, photocopiers etc

Excellent verbal communication skills with a good telephone manner

Good interpersonal skills

Computer literate, with keyboard skills and experience of word-processing, (Microsoft Word) and e-mail (Microsoft Outlook) combined with ability to acquire other skills as necessary

Ability to work on own initiative and take responsibility where necessary and to work as part of a team

Multilingual English plus relevant country of operation language

A good phone manner and excellent organisational skills with ability to deal with people effectively

Follow the Bank s policies and procedures

Smart and business-like appearance

Ability to work to a high standard (and while under pressure)

Honest and trustworthy

Good time management skills

Cultural awareness and sensitivity

Company Industry

  • Banking
  • Financial Services
  • Broking

Department / Functional Area

  • Administration

Keywords

  • Receptionist

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European Bank for Reconstruction and Development

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.

The EBRD environment provides you with:

  • Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
  • A working culture that embraces inclusion and celebrates diversity;
  • An environment that places sustainability, equality and digital transformation at the heart of what we do.

Diversity is one of the Bank s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.

Read More

https://jobs.ebrd.com/job/Cairo-Receptionist/1390390833/