Receptionist

Healing House

Greet and welcome clients, visitors, and staff in a professional and friendly manner.

• Answer, screen, and direct incoming phone calls promptly and efficiently.
• Manage appointment scheduling, confirmations, and cancellations using the clinic s booking system.
• Maintain a clean, organized, and inviting reception area at all times.
• Handle client check-in and check-out procedures, including processing payments and issuing receipts.
• Respond to general inquiries about services, availability, and facility information.
• Coordinate with administrative, medical, and allied health teams to ensure smooth daily operations.
• Receive, sort, and distribute mail and deliveries.
• Maintain accurate records and update client information as needed.
• Assist with basic administrative tasks such as filing, data entry, and inventory management.
• Managing the center s social media platforms.

• 1-3 years of experience in a receptionist, front desk, or administrative support role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Proficiency in Microsoft Office Suite and appointment scheduling software.
• Ability to handle sensitive information with discretion and confidentiality.
• Strong customer service orientation and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Attention to detail and accuracy in all tasks.
• Flexibility to work full-time, under a permanent contract, and on-site as required.