Receptionist

Client of Hirelebanese

Employer Active

Posted 13 hrs ago

Experience

1 - 3 Years

Job Location

Lebanon - Lebanon

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities

  • Greet customers warmly and professionally upon arrival.
  • Provide information about available services, pricing, and waiting time.
  • Answer phone calls, WhatsApp messages, and emails in a timely manner.
  • Register new customers and update existing client information.
  • Handle customer inquiries and direct them to the proper department.

Scheduling & Coordination

  • Book, confirm, and manage service appointments.
  • Maintain the workshop schedule for mechanics and diagnostic technicians.
  • Help ensure smooth workflow between reception and technical team.

Documentation & Billing

  • Create service orders and record vehicle details (VIN, mileage, model, requested service).
  • Prepare estimates based on technician/manager inputs.
  • Issue invoices, collect payments (cash, card, transfer), and provide receipts.
  • Keep accurate documentation and maintain customer service records.

Customer Follow-Up

  • Inform customers when their vehicle is ready.
  • Schedule follow-up maintenance reminders (routine service).
  • Collect customer feedback on service quality.

Desired Candidate Profile

Proven experience in reception/customer service (automotive field preferred).

Good communication skills in Arabic and English (French is a plus).

Basic knowledge of automotive services is an advantage.

Comfortable using computer systems (Excel, service management software, POS).

Ability to handle multiple tasks, remain calm under pressure, and work in a fast-paced environment.

Professional appearance and positive attitude.

Company Industry

  • Recruitment
  • Placement Firm
  • Executive Search

Department / Functional Area

  • Administration

Keywords

  • Receptionist

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Client of Hirelebanese

https://www.hirelebanese.com/jobdetails.aspx?id=275230

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