Receptionist

AccorHotel

Employer Active

Posted 2 hrs ago

Experience

1 - 3 Years

Job Location

Morocco - Morocco

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

As the first point of contact for our clients, you will play a key role in their experience at the hotel:

  • Welcoming, informing and assisting customers throughout their stay
  • Handle check-ins/check-outs and manage reservations
  • Handling telephone calls and customer requests
  • Guaranteeing service quality and ensuring customer satisfaction
  • Process payments and handle the related administrative follow-up.
  • Working in coordination with the various departments of the host

Desired Candidate Profile

Your experience and skills include:

  • A similar experience is a plus
  • You have a knack for hospitality and customer service.
  • You are dynamic, smiling, and enjoy teamwork.
  • You demonstrate organization and responsiveness.
  • Prior experience in hotel reception is a plus
  • Fluency in English is essential (another language is an asset)
  • Mastering Opera Cloud is a real plus

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Administration

Keywords

  • Receptionist

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AccorHotel

Join a hotel that's part of the Accor network, a group that brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. Have the opportunity to become a Heartist, and let your heart guide you in this world where life beats stronger.

Read More

https://jobs.smartrecruiters.com/AccorHotel/744000127619265-fr-receptionniste-h-f-

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