Receptionist - Operations and Administrative Support Ernst & Young AE

This role offers the chance to be the first point of contact for visitors and clients, ensuring they receive a warm, professional welcome. You ll also play a vital role in supporting the smooth functioning of the office by managing reception, switchboard services, and meeting room reservations with efficiency and courtesy.

Your key responsibilities

• Welcome and greet visitors and clients in a professional, courteous manner.
• Maintain a polished reception area and ensure meeting rooms are clean, presentable, and ready for use.
• Handle all incoming calls promptly, screen effectively, and connect callers to the appropriate person or take accurate messages.
• Manage meeting room bookings, reconfirm reservations daily, and process cancellations to optimize availability.
• Provide visitor badges when required and escort guests to meeting rooms while offering refreshments.
• Support meeting and event logistics, including catering requirements and arrangements.

Skills and attributes for success

• Professional appearance and demeanor, with excellent interpersonal skills.
• Strong communication skills, both verbal and written.
• Ability to multitask and remain calm under pressure.
• Attention to detail and a proactive approach to maintaining office standards.
• Strong organizational skills to manage bookings and priorities efficiently.