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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As the Recreation Supervisor, you will be responsible for performing the following tasks to the highest standards:
Ensure that company policies, procedures and brand standards are followed at all times.
Train all new employees in the daily health club operations, including safety and sanitation procedures.
Control workflow, assignment of work and designated shifts for assigned team members.
Ensure that all team members on assigned shifts follow established policies and procedures.
Monitor and ensure that health club employees provide prompt service upon guests arrival.
Investigate complaints in the fitness center and attend to injured guests, finding a resolution for the issue.
Proceed with service recovery by paying attention to injured guests and offering better services to guests.
Report complaints and incidents to the deputy manager.
Effectively handle all hospitality requests and VIP services.
Perform all related serving duties as required or requested.
Knowledgeable of the Health Club s service standards and skills.
Able to lead and communicate with colleagues during outlet operations.
Ensure that all in-house VIP lists and amenities are registered, and relevant information is discussed.
Report and follow-up on all maintenance defects which affect efficiency and delivery of service.
Desired Candidate Profile
At least 5 years of experience in fitness centres of well-established hotels.
At least 2 years as a Health Club Supervisor.
Able to communicate in Arabic, French and English to meet business needs.
Physically fit.
Possess management experience.
Flexible mindset.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Administration
Keywords
- Recreation Supervisor
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Hilton Hotels
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. /p> If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. /p>
https://hilton.taleo.net/careersection/hww_cs_internal_global/jobdetail.ftl?job=2357339&lang=en