Recreational Attendant Hilton Hotels

As a Recreation Attendant, you will ensure that all guests enjoy a safe, clean, and engaging environment that reflects the brand s commitment to luxury and well-being. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Greet and assist guests in a warm, professional manner upon arrival at recreational areas such as the beach, pool, fitness center, or activity zones. Monitor guest usage of all recreation facilities to ensure safety and adherence to hotel guidelines.
• Set up and break down recreational equipment, towels, water stations, and activity props throughout the day.
• Coordinate and facilitate scheduled guest activities, games, or wellness sessions as outlined in the recreation program.
• Maintain the cleanliness, hygiene, and presentation of all recreational areas, including poolside, beach furniture, and locker facilities.
• Provide clear and accurate information about recreational offerings, schedules, and amenities.
• Anticipate guest needs by proactively offering assistance and engaging in courteous, personalized interactions.
• Respond promptly and efficiently to any guest concerns or incidents, escalating to supervisors when necessary.
• Conduct routine inspections of equipment and recreational zones to ensure functionality and safety.
• Support the Recreation Supervisor and other team members in planning and executing special events or VIP experiences.
• Uphold all safety protocols, lifeguarding standards (if certified), and emergency procedures.
• Ensure towels, water, and amenities are consistently replenished and available for guests.
• Assist in maintaining inventory of recreational supplies and report low stock levels in a timely manner.
• Foster a positive and energetic atmosphere that aligns with the Waldorf Astoria brand experience.