Regional Catering Officer Etihad Airways

Purpose

To support ongoing operational activity including Menu plans, billing checking, accrual entries, BOT (Build-Operate- Transfer) for system pricing/Invoicing modules and all systems pricing updates. To be responsible for allocated set of stations ensuring system is updated for the caterers as a single source of information for Operational Planning and delivery.

Accountabilities

• Maintenance of accurate Service Profiles, Menu Specifications in Catering system in a timely manner with half yearly audit assessment for system health check.
• Review and validate accuracy of TP006/10, boarding bills and other generated reports in liaison with Planning & Operations
• Generate and Publish Menu Plan Exports for pricing submission request to the caterers
• Encode data (e.g. pricing, accrual entries etc.) for auto billing/invoice and menu pricing module of catering system in an accurate and timely manner and in accordance with policies and procedures.
• Monitor auto-invoice process to check invoicing against agreed contractual obligations
• Generate financial reports from system to measure station performance and budget analysis
• Analyse catering food pricing submissions from caterers against budget submissions and previous pricings
• Support Regional Performance team with CPG creation, Meal Tasting & Offload Analysis.
• Responsible for coordination and management of catering related statistics, report, analysis, guest feedback, catering enquiries and general support for catering operation.
• Identifying opportunities to improve or simplify systems or processes to improve outcomes for Etihad

Education & Experience

• Diploma/Degree Level Education preferably with a financial/accounting related discipline
• Post holder must have overall 5 years experience, with min 3 years working with business finance, systems and processes.
• Knowledge of catering, food concepts, ingredient and food pricing
• Computer literate (MS Office applications required; catering systems & finance an advantage)
• Excellent written and verbal communication skills