Regional Payment Operation Senior Manager
OKX
Posted on 10 Mar
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Team Leadership & Strategy
- Lead and mentor a team of payments professionals, setting clear direction, coaching for performance, and scaling the team as operations expand.
- Define KPIs and operational controls to ensure accuracy, timeliness, and compliance across all FIAT payment flows.
Payments Operations Management
- Oversee customer FIAT deposits and withdrawals process, ensuring seamless platform operation.
- Oversee the reporting process, ensuring accurate and timely monthly reporting with discrepancy analysis.
- Design and implement controls to ensure payments are accurate and complete, preventing errors or delays.
- Apply strong expertise in financial reconciliation, variance analysis and issue resolution for reporting anomalies.
Compliance & Regulatory Oversight
- Ensure adherence to applicable local regulatory and compliance requirements across all payment operations.
- Partner closely with product, engineering, compliance, risk, and legal teams to anticipate regulatory changes and maintain compliance.
Process Optimization & Innovation
- Champion automation and process improvements to increase efficiency and reduce manual intervention.
- Support new product offerings, payment methods, and system enhancements.
Desired Candidate Profile
Leadership & Drive
- At least 8+ years of experience in payment operations within crypto, fintech, banking, or payment services.
- 3+ years of people management experience, with a proven ability to lead, motivate, and grow teams.
- Strong ownership mindset with the ability to set direction and drive outcomes.
Technical Expertise
- Lead and manage cross-regional direct reports to deliver consistent performance, accountability, and team development
- Work cross-functionally to manage key stakeholders and ensure timely, accurate financial, compliance, and regulatory reporting
- Deep, hands-on knowledge of regional payment systems, including settlement, reconciliation, and issue resolution.
Analytical & Operational Excellence
- Strong attention to detail with the ability to work with large datasets and translate findings into actionable insights.
- Excellent problem-solving skills with the ability to thrive under pressure in a fast-moving, 24/7 environment.
Communication & Collaboration
- Proficiency in English, written and spoken, with a track record of partnering across cross-functional and international teams.
- Proven ability to partner effectively across cross-functional and international teams
Company Industry
Keywords
- Regional Payment Operation Senior Manager
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OKX
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