Regional Project Coordinator

Western Union

Role Responsibilities

• Monitor daily progress of projects

• Track progress across our African Organization on a daily/weekly basis

• Keep managers updated and in sync on the work being developed for each project.

• Collaborating with other team members to understand requirements and functionalities

• Work closely with Product and Design teams to understand requirements and functionalities

• Align timeline to develop in a coordinated manner.

• Make sure knowledge and best practices are shared in advance.

• Develop and track Project timelines and deliveries

• Track tasks progress through Jira for each Project.

• Develop Jira Dashboards for detailed project status.

• Develop, update and maintain a global roadmap for all projects.

• Identify dependencies with other teams to plan

• Monitor progress and address potential issues or blockers

• Identify potential issues and share with other projects.

• Follow-up on vulnerability reports and ETAs for critical, high and medium tasks to be resolved.

• Keep track of KPIs reports, providing insights into decision making.

• Track Jira to extract KPIs regarding team progress and capacity.

• Understand team s capacity and each team member s expertise to reassign to different projects in case of need.

• Prepare a template for team / project reporting to share with stakeholders, leadership team and others.

• Documenting work, communicating and coordinating with the global team about changes

• Keep track of project documentation.

• Follow-up on deployment status and document status of tasks in each stage.

• Communicate important matters and keep everyone updated on major project updates.

• Encourage testing of our apps and retrieve and document feedback

Role Requirements

• 2-4 years of experience coordinating projects

• Good communication skills

• knowledge of project management best practices

• Teamwork, problem-solving, adaptability, eagerness to learn, time management,

• Strong Analytical skills

• Strong organizational skills.

• Fluency in English & French

• Travel around Africa may be required