Regional Service Manager

Juffali Industrial Products Company (JIPCO)

Posted 30+ days ago

Experience

3 - 6 Years

Job Location

Riyadh - Saudi Arabia

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Main Tasks & Responsibilities:
  1. Manage regional service operations, ensuring the efficient delivery of maintenance and repair services.
  2. Oversee service teams across multiple locations, ensuring compliance with company standards.
  3. Develop and implement strategies to improve service delivery and customer satisfaction.
  4. Monitor performance metrics and provide regular reports to senior management.
  5. Resolve high-level customer complaints and escalations to maintain brand reputation.
  6. Ensure adherence to health, safety, and environmental regulations.
  7. Manage service budgets, resource allocation, and cost-efficiency initiatives.

","requirements":"
  • Competencies & Skills:
  1. Strong leadership and regional management skills.
  2. Ability to develop and implement service improvement strategies.
  3. Excellent communication and organizational abilities.
  4. Advanced analytical and decision-making skills.
  5. Understanding of automotive diagnostics, workshop operations, and service technology.
  6. Conflict resolution and team coaching expertise.
  7. Capacity to manage change and lead digital transformation in service operations.
  8. Budget planning and cost control skills.

  • Personality Traits:
  1. Strategic thinker with a customer-centric mindset.
  2. Results-driven and accountable.
  3. Strong leader with the ability to inspire and influence others.
  4. Adaptive to fast-paced and changing environments.
  5. Assertive, yet approachable.
  6. Resilient under pressure and solution-oriented.
  7. High integrity and professionalism.
  8. Proactive and forward-looking.
  • Education:
  • Bachelor of Engineering & Daimler MB certification

Company Industry

  • Automotive
  • Automobile
  • Auto Accessories

Department / Functional Area

  • Administration

Keywords

  • Regional Service Manager

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Juffali Industrial Products Company (JIPCO)

https://juffali.elevatus.io/jobs/regional-service-manager-1750680723

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