Regional Technical, Evidence and Quality Director (TEQ) Mercy Corps

Employer Active

Posted 6 hrs ago

Experience

7 - 12 Years

Job Location

Jordan - Jordan

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Position Description

Department: Programs function

MENA/Europe and Asia

Location: Within the following range: From -2 hours from Amman, Jordan to +1 hour from Bangkok, Thailand (GMT+1 to GMT +7)

Employee Type: Full-time MCG Expat or National (where MC has an office)

Risk Level: Level 3 Level 2 Level 1 (Level 3: Frequent contact with participants, direct contact with children, access to sensitive data, and/or high level of accountability. Level 2: Some contact with participants; unplanned non-direct contact with children. Level 1: Likely to have no contact with participants or sensitive data)

About the Region

Mercy Corps operates across a diverse and dynamic consolidated region spanning MENA/Europe and Asia including Ukraine, Georgia, Moldova, Syria, Yemen, Jordan, Lebanon, Palestine, Afghanistan, Indonesia, Myanmar, Nepal, Pakistan, Uzbekistan, Kyrgyzstan, and Thailand. Contexts range from protracted conflicts, displacement, and acute humanitarian crises to climate vulnerability, poverty, and rapidly evolving development landscapes. Across this spectrum, Mercy Corps applies a layered resilience approach delivering food and water security, economic opportunity, and energy access while fostering self-reliance and local leadership. The region also presents growing opportunities for private-sector engagement, blended finance, and innovative partnership models, enabling Mercy Corps to bridge relief and long-term development through climate-smart, evidence-driven programming.

Position Summary

The Regional Technical, Evidence and Learning Director (TEQ) is a key leadership role within the unified MENA/Europe and Asia Regional Program Team. The TEQ Director provides strategic direction and day-to-day operational management of the region s Technical Advisors, covering Water and Climate, Economic Opportunities, Social Integration, Monitoring Evaluation and Learning (MEL), and Program Standards, as well as Technical Rosters and any other technical advisors joining the team over time. The TEQ Director will ensure effective coordination and delivery of technical services to country teams across the humanitarian-development-peace nexus, spanning both regions. They will also collaborate with global TEQ and other global and regional teams to ensure strategic coherence and well-coordinated support. In addition to technical, learning and quality oversight, the TEQ Director plays a proactive role in business development and external representation, supporting prepositioning efforts across both regions and representing Mercy Corps in donor meetings and other external fora. The TEQ Director fosters collaboration, promotes technical excellence, and drives systems that ensure high-impact programming across MENA/Europe and Asia.

Essential Responsibilities

STRATEGY & VISION

  • Support the development and implementation of an ambitious and compelling regional technical and evidence strategy for the consolidated MENA/Europe and Asia region, in alignment with the P2P framework, in close collaboration with regional and country teams across both regions.
  • Support Country Teams across MENA/Europe and Asia in the successful development and implementation of their country strategies and annual implementation plans.
  • Work as a key partner to both Deputy Regional Directors Programs (DRD-Ps) to drive and implement an impactful regional strategy across the consolidated region.
  • Work closely with the Business Development Senior Advisor MENA/Europe and Asia to ensure compelling proposals are submitted with high-quality technical input and designs that draw on Mercy Corps evidence base.
  • Promote collaboration and close coordination between Technical and Evidence and Learning teams to ensure technical inputs feed into the Global and/or Regional Evidence and Learning Agenda, program strategies, program models and country learning priorities across both regions.

TEAM LEADERSHIP & MANAGEMENT

  • Supervise the Regional Technical Advisors across the unified region including the Water and Climate Advisor, Economic Opportunities Advisor, Social Integration, MEL Advisors (x2), and Program Standards Advisor and create a cohesive, high-performing regional technical team that delivers timely and quality support to country teams.
  • Develop efficient systems to identify support needs of country teams across both regions and ensure that programs access quality, relevant and timely support from Technical Advisors and structures from Global Programs & Support.
  • Develop, oversee and manage Technical Rosters across MENA/Europe and Asia to ensure technical resources, particularly niche technical expertise, are available in a timely manner.
  • Fill in as needed for either Deputy Regional Director, Programs, and for field leadership during vacations/home leave and/or leadership gaps as necessary.

PROGRAM SUPPORT & QUALITY

  • Ensure country teams across both regions have access to technical support and resources to deliver quality-based and technically sound programs across the humanitarian-development-peace nexus.
  • Ensure all programs adhere to minimum program management standards, technical standards and best practices, and disseminate and promote new tools and guidance developed by global teams.
  • Lead capacity strengthening and learning initiatives across MENA/Europe and Asia to ensure country teams continue expanding their technical knowledge and expertise over time, in close coordination with Evidence and Learning teams.

PROGRAM DEVELOPMENT, DESIGN, AND IMPLEMENTATION

  • Work closely with global, regional and country teams on any new business opportunities that require strong technical leadership, input, and review across both regions.
  • Support regional and country teams across MENA/Europe and Asia to identify, explore, and pursue funding opportunities that support regional and country technical strategy objectives, including promoting Mercy Corps program models in design processes.
  • Support and when relevant, lead the development of evidence-based technical concept notes, proposals, and other funding requests, ensuring quality submissions that maximize chances for success, including sourcing internal or external technical expertise to assist, in close collaboration with the Business Development Senior Advisor.
  • Position Mercy Corps for strategic funding opportunities that build on country and/or regional programmatic priorities and technical excellence across both regions.
  • Work closely with global program support units to ensure resources are available to country teams when needed and to facilitate continuous quality improvement of field programs, especially during rapid growth.


Desired Candidate Profile

Required Knowledge, Skills and Abilities

  • Detailed understanding of the finance, operations and administration mechanisms that support a grant/project implementation life cycle.
  • Demonstrated ability to think strategically, and to solve complex problems at an organizational level.
  • Confident communication skills applicable to donor relations, prepositioning, and inter-agency coordination.
  • Ability to handle multiple issues at one time, especially in emergency situations, and to organize and prioritize accordingly.

Required Education and Experience

  • BA/BS or equivalent in international development, political or social science, public administration, business management required; MA preferred.
  • At least 7 years field experience in senior management related to technical support and advisory, and/or direct program development and implementation.
  • Direct experience managing and supervising large, geographically dispersed teams, as well as mentoring and development.
  • Demonstrated technical and/or evidence generation experience in one of Mercy Corps outcome or sub-outcome/distinctive areas of P2P.
  • Demonstrated proficiency and experience with US, UK, EU, UN and other public and private donors, government grant and financial management requirements.
  • Demonstrated experience in business development and donor prepositioning, including representation in donor-facing settings and contribution to competitive proposal processes.
  • Demonstrated understanding of the critical humanitarian and development issues across the MENA/Europe and/or Asia regions, and significant experience with the challenges of operating in these contexts.
  • An internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
  • Knowledge of Sphere standards and other training in humanitarian response preferred.
  • Fluency in written and spoken English required; proficiency in Arabic or another language spoken in the region is an asset.

Company Industry

  • NGO
  • Social Services
  • Community Services
  • Non-Profit

Department / Functional Area

  • Engineering

Keywords

  • Regional Technical
  • Evidence And Quality Director (TEQ)

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Mercy Corps

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. Now, and for the future.

https://jobs.jobvite.com/mercycorps/job/oYPdAfwk