Regional Technical Service Coordinator

CBRE Excellerate

As Technical Services Coordinator you will collaborate with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. Be an ambassador of a one team approach within the technical operations team, representing company and client.

Responsible for the day-to-day supervision of the Technical Services element of the facility management contract including the engineering teams and contractors, proactively leading the maintenance provision across multiple sites.

• Responsible for ensuring the asset management database is kept up to date in regards to asset and maintenance information.
• Scheduling of the maintenance activities in collaboration with the Engineering Teams.
• Making sure all Planned and Reactive tasks are made available to technicians within SLAs.
• Closing out of completed maintenance jobs and ensuring all necessary information is entered onto the system in a timely manner.
• Monitor progress of all Planned and Reactive tasks completing any backlog.
• Monitoring the status of the Reactive order works, identifying and addressing any areas of delay.
• Ensure that the correct charge coding is assigned to the reactive works so all rechargeable works are fully captured.
• Production of reports required from the asset management database to ensure the planned preventative maintenance is being undertaken in accordance to the requirements of the contract.
• Keeping PPM related records (both soft and hard copy) in a safe manner and in a system where they can be easily accessed and retrieved as required.
• Ensure any newly installed assets are identified and entered onto the PPM system and the appropriate maintenance schedule set up.
• Ensure that consumable materials required to undertake PPM activities are ordered and received in a timely manner.
• To assist in the preparation and generation of quotations for additional works.
  
  

The ideal candidate will be customer focused, highly motivated, proactive and show great initiative to keep the Facilities running smoothly.


Candidate Requirements

• Relevant qualification in Mechanical and Electrical field
• H&S qualification - IOSH, NEBOSH
• Language - fluency in written and spoken English
• Excellent analytical and problem-solving skills
• An eye for detail and good design
• Strong communication skills
• Excellent time management skills
• The ability to work well both as part of a team and on your own
• Strong technical drawing skills
• Broad technical knowledge and understanding of FM and building systems
• Must be able to demonstrate a sound knowledge of all systems within the building services environment
• 05+ years experience in a similar building environment
• Dependable and flexible, able to work independently as well as part of a team.
• Responsive to customer requests in an empathic, supportive and productive manner
• Experience of working within a maintenance Team