Relationship Manger (Large Relationships) SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

We are hiring an experienced Relationship Manager – Large Relationships to support and grow a Merchant Acquiring business by managing large to very large merchant portfolios. The role focuses on merchant acquisition, relationship management, revenue growth, and delivery of value-added payment solutions across key sectors. Key Responsibilities Build and maintain long-term relationships with large and strategic merchants through regular engagement and tailored support Manage end-to-end onboarding of large merchants, ensuring smooth implementation of acquiring products and services Drive new merchant acquisition and portfolio expansion within targeted sectors Increase revenue through cross-selling and upselling of value-added services (DCC, mPOS, Loyalty Programs, etc.) Act as the primary point of contact for merchant issues, coordinating with internal teams for effective resolution Monitor and enhance merchant satisfaction through ongoing feedback and service reviews Track market trends, competitor offerings, and industry developments to maintain a competitive position Achieve business targets through merchant retention and account growth Review existing strategies and processes, recommending improvements where applicable Identify opportunities for geographic expansion, new channels, and new revenue streams