Relationship Manager
Al-Ahli Bank Of Kuwait
Employer Active
Posted on 30 Mar
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Accountabilities:
Process Branch non-cash operational transactions for example:
- CIF and account opening
- KYC update
- Debit cards
- E-Banking
- Mobile Wallet
- Clients enquiries
- Signatures amendments
- AML alerts
- Dormant accounts activation
- Cheque book issuance
- Print statement
- Retail loans booking
Experience
- Minimum 4 years of experience in various branch roles
Desired Candidate Profile
Sales Achieve sales targets covering all required banking products as per branch business objectives.
Sales opportunities Identify sales opportunities and utilize those to achieve customer efficiency.
Products Explain products and services to customers in order to achieve sales
Customer service Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints
Complaints Resolve issues and complaints from customers; escalate issue when outside authority
Customer requests Process requests from existing and new customers and provide them with excellent service from day 1
Customer administration Send, receive and file confirmations and ensure transfers are properly processed
Customer records Create, update and maintain relevant customer records ensuring that data is recorded appropriately
Corporate governance Ensure all activities comply with corporate governance & regulatory/legal frameworks
Experience gained as part of the ABK training program
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Sales
- Business Development
Keywords
- Relationship Manager
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