Relationship Officer
Al-Ahli Bank Of Kuwait
Employer Active
Posted 3 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Purpose
Deliver high quality service to customers through providing banking service
Key Accountabilities
- Sales Achieve sales targets covering all required banking products as per branch business objectives.
- Sales opportunities Identify sales opportunities and utilize those to achieve customer efficiency.
- Products Explain products and services to customers in order to achieve sales
- Customer service Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints
- Complaints Resolve issues and complaints from customers; escalate issue when outside authority
- Customer requests Process requests from existing and new customers and provide them with excellent service
- Customer administration Send, receive and file confirmations and ensure transfers are properly processed
- Customer records Create, update and maintain relevant customer records ensuring that data is recorded appropriately
- Corporate governance Ensure all activities comply with corporate governance & regulatory/legal frameworks
Desired Candidate Profile
Education
Bachelor's Degree or Equivalent Certification/Experience
Experience
From 0 to 4 years of banking experience
Competencies & Skills
Customer Centric,
Effective Communication,
Professional Ethics,
Result Focus,
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Sales
- Business Development
Keywords
- Relationship Officer
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