Relationship Officer

Al-Ahli Bank Of Kuwait

Employer Active

Posted 3 hrs ago

Experience

0 - 4 Years

Job Location

Egypt - Egypt

Education

Bachelor of Arts

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Purpose

Deliver high quality service to customers through providing banking service

Key Accountabilities

  • Sales Achieve sales targets covering all required banking products as per branch business objectives.
  • Sales opportunities Identify sales opportunities and utilize those to achieve customer efficiency.
  • Products Explain products and services to customers in order to achieve sales
  • Customer service Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints
  • Complaints Resolve issues and complaints from customers; escalate issue when outside authority
  • Customer requests Process requests from existing and new customers and provide them with excellent service
  • Customer administration Send, receive and file confirmations and ensure transfers are properly processed
  • Customer records Create, update and maintain relevant customer records ensuring that data is recorded appropriately
  • Corporate governance Ensure all activities comply with corporate governance & regulatory/legal frameworks

Desired Candidate Profile

Education

Bachelor's Degree or Equivalent Certification/Experience

Experience

From 0 to 4 years of banking experience

Competencies & Skills

Customer Centric,

Effective Communication,

Professional Ethics,

Result Focus,

Company Industry

Department / Functional Area

Keywords

  • Relationship Officer

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