Relationship Officer 7 Horse Entertainment Pvt Ltd

Job Title: Relationship Manager Location: Nagpur Company: The Kaizen Club Department: Sales Experience: 3–6 years Employment Type: Full-time About The Kaizen Club The Kaizen Club is a premium lifestyle & business club focused on providing an exclusive network, wellness, and social experience to its members. We believe in continuous improvement (“Kaizen”) and creating value-driven experiences for our elite members. Role Overview The Relationship Manager will be the face of the club, responsible for building strong relationships with prospective and existing members, ensuring high-quality service, and supporting membership growth and engagement initiatives. Key Responsibilities1. Membership Sales & Onboarding • Identify and engage potential members through networking, referrals, corporate connects & walk-ins • Present club offerings, conduct property tours, and explain membership benefits • Achieve monthly membership acquisition and revenue targets • Coordinate membership onboarding and orientation programs 2. Member Relationship Management • Serve as primary point of contact for existing members • Handle queries, feedback, and concerns with professionalism • Maintain high levels of member satisfaction, retention, and engagement • Plan and promote member events & activities 3. Networking & Brand Building • Build relationships with corporate clients, business leaders, influencers, and referral partners • Attend relevant events & brand promotion activities • Promote club culture and exclusivity 4. Operations & Administration • Maintain accurate CRM records and reporting • Coordinate with operations, events, and admin teams for smooth member experience • Support marketing campaigns, digital initiatives, and partnerships