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Experience
4 - 8 Years
Education
Bachelors in Computer Application(Computers)
Nationality
Any Arab National
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Role Accountabilities
Release Planning and Scheduling
Support the maintenance of the release calendar by consolidating input from delivery teams, ensuring alignment with release standards.
Coordinate the execution of release management processes, validating cross team outputs to enable smooth releases.
Be a spec for projects and epics to execute release and enforce release methodology; ensure required sign offs from Product, Compliance, Engineering, and Operations are documented.
Quality Assurance
Verify that releases meet defined quality standards and fintech specific compliance requirements by validating test completion and signoffs from QA and security teams.
Coordinate with testing, product, and operations teams to confirm that compatibility, performance, and system readiness criteria have been met prior to production deployment.
Deployment Oversight
Monitor deployment activities across lower, prod like (staging/UAT), and production environments, ensuring adherence to runbooks and rollback procedures.
Collaborate with project/agile teams delivering each release
Align with IT operations and business operations teams to confirm support readiness and to coordinate post deployment validation activities.
Change Management
Support the Change Advisory Board (CAB) process by validating deployment and rollback plans and maintaining accurate records of production changes.
Key Performance Indicators (KPIs)
Release success rate: ≥ 98% of deployments completed without critical incident.
Deployment lead time: Reduction in time from code complete to production deployment.
Go/no-go adherence: 100% of production releases follow formal go/no-go process with required approvals.
Environment uptime (test/staging): ≥ 99% availability during planned testing windows.
Change compliance: 100% of production changes have documented approval, risk assessment, and rollback plan.
Release rollback rate: ≤ 2% of releases require rollback.
Post release defect density: ≤ 1 critical defect per major release from internal development detected within 48 hours post deployment.
Desired Candidate Profile
Experience and Qualifications
3-5 years of experience in release management, DevOps coordination within fintech, banking, or similarly regulated industry.
Proven track record managing complex, multi environment releases in cloud native or microservices architecture
Handson experience with CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions) and version control (Git).
Familiarity with cloud platforms (AWS, GCP, or Azure) and container orchestration (Kubernetes, Docker) logic
Strong understanding of database change management and API versioning.
Generic & Soft Skills
Clear communicator with a technical mindset – able to present release readiness facts, risks, and in a structured, objective manner during go/no-go discussions.
Composed and methodical under pressure – maintains focus on runbooks and escalation protocols during deployment incidents, ensuring swift execution of rollback or remediation steps.
Meticulous and process oriented – ensures that all deployment documentation, change approvals, and configuration records are accurate, complete, and audit ready.
Collaborative team player – works effectively alongside all departments
Proactive risk identifier – anticipates potential deployment issues early and works with engineering and operations to ensure mitigation steps are in place.
Adaptable and execution focused – thrives in a fast-paced scaleup environment, adjusting to evolving processes while maintaining discipline in release execution.
Employment Type
- Full Time
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- Change Management
- Project Coordination
- Risk Management
- Release Manager
- Software Deployment Coordinator
- ITIL
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Diyar United Company
Established in 1980, Diyar United Company has been, since more than thirty years, managing large and complex technology projects. Its high caliber and professional work force of 900+ employees, its strategic alliances with leading technology companies, its focus on meeting client business objectives, its investment in technology initiatives that help the economy and society and its commitment to Total Quality Management make Diyar an ideal partner for our client technology requirements through its partnership with IBM, Dell, HP, SUN, Cisco, Microsoft, Oracle and VERITAS etc DUC is the largest IT Company in Kuwait providing outsourcing services. Our experience in outsourcing varies from strategic thinking, project management, business analysis and developing integrated service models suitable for any complex environment to ensure that the services are provided efficiently, professionally and within the service levels. The unique breadth of our outsourcing portfolio extends not just to technology, but also to internationally recognized process standards as a part of adopting the ITIL best practices
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Waha Mall, Dajeej Area, P. O Box #3985, Safat BT Tower, Khaled Bin Al-Walid Street, P. O Box #3985, Safat Abu Bakkar Siddiq Street, Kuwait City ,Kuwait, Al Ahmadi, Kuwait