Remote Customer Service Associate

Jobs for Humanity

Employer Active

Posted on 13 Oct

Experience

0 - 2 Years

Job Location

Egypt - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Technical Setup

  • Laptop Requirements:
  • Windows: 8GB RAM, Intel Core i5 (4 cores) or higher, 2.0GHz+
  • Mac: 8GB RAM, macOS Catalina or Big Sur (M1 chip supported), 2.0GHz+

Audio Equipment:

  • Wired USB headset with a built-in microphone (wireless or Bluetooth headsets are not permitted)

Internet Connection:

  • Wired LTE router using a SIM card and connected by cable
  • Wi-Fi or mobile hotspots will not be accepted

Schedule & Compensation

  • Full-time: 5 days per week, 8 9 hours daily
  • Base pay with potential performance-based incentives
  • Participate in two annual company events

Key Responsibilities

  • Manage inbound and outbound customer calls
  • Handle inquiries and provide appropriate solutions
  • Accurately document interactions and follow company scripts
  • Maintain professionalism and a distraction-free workspace

Desired Candidate Profile

We re looking for motivated individuals to join our team.

This is an entry-level role that includes comprehensive on-the-job training. A minimum

9-month commitment is required.

Qualifications

  • Strong verbal and written communication skills
  • Basic computer proficiency
  • Fluent in English
  • Dependable, eager to learn, and open to feedback
  • Must maintain perfect attendance during the initial training period (approximately 2 weeks)

Company Industry

  • NGO
  • Social Services
  • Community Services
  • Non-Profit

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Remote Customer Service Associate

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Jobs for Humanity

Voice Dream LLC is a remote talent acquisition company specializing in sourcing top international talent for US-based companies across multiple domains and verticals.

We focus on creating opportunities for university students and recent graduates who want to gain global work experience without leaving their home country. Our partners in the US are looking for bright, adaptable, and motivated individuals to join their teams and contribute to world-class service delivery.

Many of our candidates are students or young professionals who are eager to develop professional skills while earning a stable income. By joining through Voice Dream LLC, you ll have access to structured training, ongoing coaching, and the chance to work with American-level business standards all while building your resume and career prospects.

Read More

https://jobs.smartrecruiters.com/JobsForHumanity/744000087343345-remote-customer-service-associate

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