Remote Monitoring Operator

Diebold Nixdorf

Employer Active

Posted 13 hrs ago

Experience

2 - 4 Years

Job Location

Morocco - Morocco

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Provides Tier 1 and Tier 2 technical support.

  • Troubleshoots and resolves: End-user hardware, operating system and software related problems.
  • Basic network, server and related connectivity / system integration issues.
  • Follows technical support standards.
  • Escalates complex problems to higher level Remote Monitoring personnel and/or technical team members.
  • May help with installation, configuration, testing and modification of integrated hardware and software system components.
  • Communicates problem, resolution and root cause information to users.
  • Participates in Remote Monitoring projects to address and resolve critical and complex systems issues.

Desired Candidate Profile

Education or equivalent work experience required.

  • Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Remote Monitoring.
  • Good communication skills and preferably business English skills (Written and spoken).

Company Industry

  • IT - Software Services

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Remote Monitoring Operator

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Diebold Nixdorf

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

Read More

https://eeug.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/17291

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