Renewals Executive
Midis Group
Employer Active
Posted on 7 Apr
Send me Jobs like this
Experience
4 - 5 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Main Duties and Responsibilities
- Build and maintain strong customer relationships, address concerns and successfully retain existing client contracts
- Support the direct manager in the management of contract renewals with existing customers and coordinate with the Sales and Account management teams accordingly
- Initiate renewal conversations with customers, respond to queries and proactively follow up prior to contract expiration dates
- Identify customers needs and opportunities for improvement prior to and during the renewal process and engage the direct manager accordingly
- Identify customer requirements, uncover roadblocks and drive renewals to timely closures in coordination with the direct manager
- Review terms and conditions, make any necessary changes/modifications requested by the customer and streamline contract issues and the overall customer renewal experience
- Prepare and submit periodic reports, analysis and key metrics
- Maintain an accurate rolling of 120 days renewal forecast
- Update and maintain the customer database at all times
- Establish and maintain effective working relationships with internal departments.
Desired Candidate Profile
Education
Bachelor s degree in Business Administration or any other related field.
Experience
- Minimum 4 to 5 years of relevant experience.
- Strong knowledge of SaaS and partner ordering processes is a plus.
- Excellent relationship-building and communication skills, with the ability to work under pressure.
- Multilingual proficiency is mandatory.
- Exposure to the North Africa region is highly preferred.
- Experience working with partners such as Rabobat, STI, Genesis, Morocco Engineering, Refsa, and Intellisolutions is an advantage.
- Exposure to Autodesk is an advantage.
Company Industry
- IT - Hardware & Networking
Department / Functional Area
- Sales
- Business Development
Keywords
- Renewals Executive
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com