Reservation Agent E S T G EVENTS L.L.C

Multiple Vacancies

Posted 30+ days ago

Experience

2 - 8 Years

Monthly Salary

AED 5,000 - 25,000 ($1,351 - $6,751)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Filipino, Russian, Ukrainian, Belarusian

Gender

Any

Vacancy

5 Vacancies

Job Description

Roles & Responsibilities

  • Manage and process incoming reservation requests via phone, email, and online platforms, ensuring accuracy and attention to detail in every booking (OTA, Property Finder, bayut, dubizzle).

  • Provide personalized service to your clients by understanding their needs, preferences, and special requests to find the perfect apartment.

  • Keep up-to-date with promotional offers, packages, and policy changes to effectively communicate relevant information to customers.

  • Handle modifications and cancellations of reservations with empathy and professionalism, ensuring a smooth experience for the customer.

Desired Candidate Profile

  • +2 years in the Holiday Homes and Hospitality industry

  • 1-3 years of experience in a reservation, sales or customer service role

  • Proficiency in reservation software Hostaway and CRM System.

  • Fluency in English is required; proficiency in additional languages is highly desirable to cater to a diverse clientele.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Booking Agent
  • Customer Service
  • Team Collaboration
  • Problem Solving
  • Sales Agent
  • Communication Skills
  • Hospitality Industry

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E S T G EVENTS L.L.C

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