Reservation Agent

AccorHotel

Employer Active

Posted 9 hrs ago

Experience

1 - 7 Years

Job Location

Jeddah - Saudi Arabia

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Handle incoming reservation inquiries via phone, email, and online platforms in a friendly and professional manner.

  • Accurately process and confirm reservations, ensuring all guest preferences and requests are noted.
  • Maintain up-to-date knowledge of hotel services, facilities, and local attractions to provide guests with accurate information.
  • Collaborate with the front desk and other departments to ensure a smooth guest experience from booking to check-out.
  • Manage and resolve any reservation-related issues or complaints effectively and efficiently.

Desired Candidate Profile

Your experience and skills include:

  • Previous experience in a similar reservations, front office or customer service role.
  • Experience using hotel reservation systems, property management systems (e.g., Opera, SynXis, TARS or other Property Management Systems).
  • Strong communication and interpersonal skills, with a customer-focused attitude.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Knowledge of Arabic languages is a plus.

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Ticketing
  • Reservations

Keywords

  • Reservation Agent

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AccorHotel

"Why work for Accor?br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities./p>

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com//p>

br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

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https://jobs.smartrecruiters.com/AccorHotel/744000088334846-reservation-agent