Reservation Agent

AccorHotel

Employer Active

Posted 10 hrs ago

Experience

1 - 4 Years

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Description

Reservations Agent
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system

Desired Candidate Profile

Qualifications

  • Tamayyaz Program is for Saudi Nationals Only.

  • Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.

  • Basic English skills are a must.

  • Strong passion for the Hospitality Field.

  • Excellent interpersonal and communication skills.

  • Is a team player that contributes to and proactively assists co-workers.

  • Ability to work a flexible roster depending on departmental needs.

  • Ability to focus attention on guest needs, always remaining calm and courteous.

Company Industry

Department / Functional Area

Keywords

  • Reservation Agent

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