Reservation Clerk

Smile Holidays Wholesale...

Employer Active

Posted 14 hrs ago

Experience

1 - 7 Years

Job Location

Cairo - Egypt

Education

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Handle reservation requests via phone, email, and online booking systems

Create, modify, and cancel reservations accurately and efficiently

Coordinate with hotels, airlines, transport companies, and tour operators

Confirm availability, rates, and booking details with suppliers

Maintain and update reservation records in the system

Prepare vouchers, itineraries, and booking confirmations

Handle customer inquiries and resolve booking-related issues

Follow up on payments, deadlines, and special requests

Ensure compliance with company policies and pricing guidelines

Provide support to sales and operations teams when required

Desired Candidate Profile

  • Bachelor s degree in Tourism, Hospitality, or a related field (preferred)
  • Proficiency in reservation systems and MS Office
  • Strong communication and customer service skills
  • Good command of English (additional languages are a plus)
  • Attention to detail and strong organizational skills

Company Industry

Department / Functional Area

Keywords

  • Reservation Clerk

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