Reservation & Revenue Manager
Chedi Hospitality
Posted on 3 Mar
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibilities
- Oversee the daily operations of the reservations team to ensure efficiency and accuracy in all booking processes.
- Maximize room revenue through effective yield management and inventory control strategies.
- Collaborate with sales, front office, and marketing teams to ensure smooth communication and delivery of exceptional service to guests.
- Analyze booking patterns, market trends, and prepare detailed management reports on occupancy and revenue performance.
- Implement and maintain reservation procedures, ensuring compliance with hotel policies and standards.
- Address and resolve guest issues related to reservations, ensuring solutions align with high service standards.
- Train, inspire, and coach reservation staff, fostering a high-performance culture.
- Monitor and manage electronic and paper filing systems for accuracy and compliance.
Desired Candidate Profile
Minimum 3 years experience as a Reservation Supervisor or Assistant Manager in a reputed hotel.
- Graduation from an accredited college or university.
- Proven background in accounting or related numerate discipline.
- Exceptional customer service, communication, and organizational skills.
- Ability to manage time efficiently, meet deadlines, and fulfill commitments.
- Excellent computer and typing proficiency, including advanced use of MS Excel and Word.
- Strong listening and comprehension skills.
- Keen attention to detail and process management.
- High level of knowledge pertaining to company policies and procedures.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Ticketing
- Reservations
Keywords
- Reservation & Revenue Manager
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Chedi Hospitality
https://app.whitecarrot.io/share/careers/chedi-hospitality/job/8f9e8b48-bfb9-400f-99d5-eb7773d99701