Reservations Agent Kempinski Hotel

Employer Active

Posted 2 hrs ago

Experience

1 - 3 Years

Job Location

Doha - Qatar

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities


Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability.


Ensure clients satisfaction and adherence to Kempinski service standards.


Follow internal credit policy.


Follow up on lost business and bring information about them to the knowledge of the department superiors.


Spot-check reservations made the previous day and check all VIP arrivals.


Test calls LQA / IFH results > 85%.


Follow the internal up-sell programme for Reservations department.


Perform any other duties as assigned to them by management.




Company Industry

Department / Functional Area

Keywords

  • Reservations Agent

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