Reservations Agent
Marriott
Employer Active
Posted 15 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
- Handle reservation requests through phone, email, and booking systems.
- Assist guests with room availability, rates, and special requirements.
- Update, modify, and cancel reservations as needed.
- Coordinate with front office and other departments to ensure accurate guest information.
- Maintain reservation records and ensure data accuracy.
- Support guest queries and provide helpful, timely responses.
- Ensure service quality standards are consistently met.
Skills Set
- Reservation handling
- Customer service
- Data accuracy
- Communication
- Time management
Why Join Us
- Work within Sheraton s global hospitality network.
- Opportunity for career development and internal growth.
- Supportive team environment with international exposure.
- A workplace that values inclusion and celebrates diverse backgrounds.
Desired Candidate Profile
Ideal Profile
- Experience in hotel reservations or front office operations.
- Strong communication and guest service skills.
- Ability to work with reservation systems and handle multiple tasks.
- Good problem-solving ability and attention to detail.
- Professional and customer-focused attitude.
Company Industry
Department / Functional Area
Keywords
- Reservations Agent
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Marriott
Sheraton, part of Marriott International, has connected people around the world since 1937. With more than 400 hotels, Sheraton builds a sense of belonging for guests and employees alike, offering meaningful hospitality experiences supported by a strong global community.