Reservations Manager

Client of PlaceUp

Employer Active

Posted 1 hrs ago

Experience

2 - 7 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

- Lead, train, and manage the reservations team to ensure smooth daily operations.

- Create team schedules, shift rotations, and task assignments to maintain coverage and efficiency.

- Manage property listings and booking calendars across multiple platforms (Airbnb, Booking.com, internal systems, etc.).

- Handle reservations directly, with a focus on VIP guests and special requests.

- Ensure a high level of guest satisfaction through professional, friendly, and solution-oriented communication.

- Monitor and improve team performance, booking accuracy, and customer service standards.

- Collaborate with other departments (operations, housekeeping, marketing) to ensure seamless guest experiences.

- Analyze booking trends, occupancy data, and suggest improvements for revenue optimization.

Desired Candidate Profile

- Proven experience in a reservations or guest services role, ideally in the holiday homes, hospitality, or property rental industry.

- At least 2 years of experience in leading or supervising a team.

- Strong organizational and time-management skills.

- Ability to work independently, take initiative, and solve problems effectively.

- Confident, optimistic, and friendly demeanor with a guest-first mindset.

- Excellent communication skills (spoken and written).

- Tech-savvy and familiar with booking platforms, calendars, and channel managers.

Company Industry

Department / Functional Area

Keywords

  • Reservations Manager

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Similar Jobs

Reservations Manager

Reservations Manager

Reservations Manager

Reservations Manager

View All