Reservoir Engineer - Customer Success

Tachyus

Employer Active

Posted 10 hrs ago

Experience

3 - 8 Years

Job Location

Egypt - Egypt

Education

Bachelor of Technology/Engineering(Petroleum)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

As a Customer Success Engineer at Tachyus, you will collaborate closely with our Customer Success Managers, IT specialists, and researchers. Your primary goal will be to enhance the satisfaction of our existing customers, secure renewals, and drive successful upsells.

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span>Reporting Structure & Benefits:br>

  • Direct Report: You will report directly to the Customer Success Manager.
  • Role Dynamics: Initially, you will assume multiple roles due to the dynamic environment of our rapidly growing startup.
  • Compensation and Benefits: We offer top-tier salary ranges and equity packages, a comprehensive health plan, and stock options.

Desired Candidate Profile

We are looking for a Petroleum Engineer to work in our Customer Success team, to ensure that our Middle East customers are delighted working with Tachyus. The right hire will present crucial petrotechnical information, train customer petroleum engineers how to use Tachyus software, and onboard new projects for clients.

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This role may involve occasional visits to customers and participation in in-person workshops in various locations across Middle East. If you thrive in a dynamic environment and are eager to engage with clients and colleagues face-to-face, we encourage you to apply!

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We welcome candidates from all over Middle East, regardless of your current location. This position has a regional focus, and we re excited to consider applicants from across the EMEA region. Don t hesitate to submit your application!

br >As a Customer Success Engineer at Tachyus, you will collaborate closely with our Customer Success Managers, IT specialists, and researchers. Your primary goal will be to enhance the satisfaction of our existing customers, secure renewals, and drive successful upsells.br>

br > span>Requirements:br>

  • em>Bachelor s degree in Petroleum Engineering / Geology with proven reservoir engineering experience./em>
  • Excellent written and oral proficiency in Spanish and English
  • At least 3 years experience working in petroleum engineering positions
  • At least 3 year's experience working as reservoir engineer or in related positionsbr
  • Proven experience and strong knowledge in reservoir modeling and simulation
  • Exceptional presentation, communication, and interpersonal skills
  • Be willing to continue learning and provide specialist training - Aptitude for understanding technology and explaining it clearly and appropriately to clients
  • Cultural awareness and sensitivity to work in a truly international environment
  • Proficient in Excel
  • Knowledge of ESG and programming languages (SQL, Python) is a plus.
  • Demonstrated skills with data analysis is a plus.

Company Industry

Department / Functional Area

Keywords

  • Reservoir Engineer - Customer Success

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