Residences Housekeeping Manager
IHG Hotels & Resorts
Employer Active
Posted on 29 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
- Oversee all housekeeping and laundry operations to maintain luxury standards across residences and public areas
- Ensure all facilities and services meet Six Senses brand expectations and sustainability principles
- Supervise, train, and motivate the housekeeping team to deliver exceptional service and operational consistency
- Collaborate with Front Office, Guest Services, and F&B to meet resident and guest needs efficiently
- Implement and enforce departmental policies, procedures, and best practices to maintain operational excellence
- Monitor inventory, control costs, and manage department budgets effectively
- Conduct regular inspections of rooms, public areas, and back-of-house spaces to ensure impeccable cleanliness and presentation
- Manage laundry operations, ensuring timely and quality service for guest and staff linen requirements
- Coordinate with maintenance and safety teams to uphold property condition and guest safety standards
- Prepare and analyze reports on performance, productivity, and service quality to identify improvement opportunities
Desired Candidate Profile
Minimum of four years housekeeping or laundry management experience within a luxury hotel or resort environment
Proven ability to manage large teams and multiple operational areas efficiently
Strong knowledge of housekeeping systems, chemical handling, and inventory control
Excellent communication and leadership skills with a service-oriented mindset
Fluent in English; additional languages are an advantage
Strong organizational, analytical, and multitasking abilities with attention to detail
Company Industry
Department / Functional Area
Keywords
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IHG Hotels & Resorts
Six Senses The Palm Dubai, part of IHG Hotels and Resorts, is a sustainable luxury resort and residences located on Dubai s iconic Palm Jumeirah. Combining world-class design with a deep commitment to wellness and environmental consciousness, Six Senses offers a unique blend of refined living and authentic hospitality. The brand is globally known for redefining luxury through responsible operations, innovative experiences, and an unwavering focus on the well-being of guests, colleagues, and the planet.