Resident DevOps & Monitoring Engineer

Robusta Studio

We are looking for a Resident DevOps & Monitoring Engineer to manage the day-to-day deployment, monitoring, and coordination of a vendor solution hosted within a client s secure on-premises environment. This role requires strong cross-functional collaboration skills, a proactive approach to incident handling, and solid experience with DevOps in on-prem setups.

Key Responsibilities:

• Deployment & Configuration:
• Package Docker images, maintain Kubernetes manifests and Helm charts
• Align and manage versions of Postgres, MongoDB, and DB2 connectors
• Monitoring & Observability:
• Set up monitoring systems across applications and infrastructure
• Capture metrics, logs, and traces; configure sensible alert thresholds
• Internal Service Coordination:
• Submit, track, and follow up on service requests across IT, Data, Security, Ops, and QA
• Ensure timely completion and resolution across departments
• Incident Response & RCA:
• Detect and resolve production outages or performance issues
• Lead coordination efforts with on-site teams and drive root cause analysis
• Stakeholder Management:
• Act as the communication bridge between client Ops, Security, QA, and the vendor s engineering/product teams
• Process Optimization & Documentation:
• Develop deployment guides, runbooks, checklists, and automation scripts
• Drive process improvement through standardization and documentation
• On-Call Support:
• Be available for critical incidents and lead resolution coordination when needed