Resort Operations Manager For Socotra Island, Yemen Trade Ventures

Position Title: Resort Operations Manager
Location: Socotra Island, Yemen
Department: Hospitality Operations
Reports to: Management

Job Summary
The Resort Operations Manager will be responsible for overseeing and managing the overall operations of the resort, ensuring smooth daily functioning, high quality guest experiences, and efficient coordination of all operational departments. The role requires a hands-on leader with strong hospitality operations experience, preferably with exposure to resort, eco resort, glamping, or camping operations.

Key Responsibilities

• Manage end to end resort operations.

• Lead and supervise on site teams, ensuring service standards and operational efficiency.

• Establish and implement standard operating procedures (SOPs) for resort operations.

• Ensure exceptional guest experience aligned with eco-tourism and resort brand standards.

• Coordinate with management on budgeting, cost control, and operational planning.

• Oversee staff scheduling, training, and performance management.

• Ensure compliance with health, safety, and environmental regulations

• Support pre-opening activities, including setup, staffing, and operational readiness (if applicable).

• Act as the main point of contact for operational issues and guest escalations.

• Collaborate with management on marketing, promotions, and service improvements.

What We Offer

• Opportunity to lead a unique and high-profile resort project in Socotra.

• Work with a reputable tourism group with long standing industry presence.

• Accommodation and other benefits as per company policy.