Restaurant Reservations Agent
Paramount Hotel Dubai
Employer Active
Posted 6 hrs ago
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Experience
1 - 3 Years
Job Location
Education
Any Graduation()
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Location
United Arab Emirates
Experience
1 to 3 years
Qualification Level
Diploma; Graduate
Job Function
Customer Service / Telecalling
Hospitality / Medicare / Account Management
Skillset
Booking & scheduling management
Preferred Jobseekers
Locally available candidates only apply for this job
Responsibilities:
Handle inbound and outbound calls for restaurant reservations
Manage booking schedules and update reservation systems
Respond to customer inquiries about menu, timings, and availability
Coordinate with restaurant staff to confirm special requests
Maintain accurate records of reservations and cancellations
Follow up with guests for confirmation if required
Ensure excellent customer service and positive guest experience
Resolve any booking-related issues professionally and promptly
Requirements:
1 3 years of experience in reservations, customer service, or hospitality
Good communication and telephone etiquette
Ability to work under pressure and handle multiple calls
Familiarity with reservation software or POS systems (preferred)
Willingness to work in shifts, weekends, and holidays
Local candidates preferred
Company Industry
Department / Functional Area
Keywords
- Restaurant Reservations Agent
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Paramount Hotel Dubai