Restaurant Reservations Agent

Paramount Hotel Dubai

Employer Active

Posted 6 hrs ago

Experience

1 - 3 Years

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Location

United Arab Emirates

Experience

1 to 3 years

Qualification Level

Diploma; Graduate

Job Function

Customer Service / Telecalling
Hospitality / Medicare / Account Management

Skillset

Booking & scheduling management

Preferred Jobseekers

Locally available candidates only apply for this job


Responsibilities:
Handle inbound and outbound calls for restaurant reservations
Manage booking schedules and update reservation systems
Respond to customer inquiries about menu, timings, and availability
Coordinate with restaurant staff to confirm special requests
Maintain accurate records of reservations and cancellations
Follow up with guests for confirmation if required
Ensure excellent customer service and positive guest experience
Resolve any booking-related issues professionally and promptly

Requirements:
1 3 years of experience in reservations, customer service, or hospitality
Good communication and telephone etiquette
Ability to work under pressure and handle multiple calls
Familiarity with reservation software or POS systems (preferred)
Willingness to work in shifts, weekends, and holidays
Local candidates preferred

Company Industry

Department / Functional Area

Keywords

  • Restaurant Reservations Agent

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