Job Description

Roles & Responsibilities

Job Responsibilities:

Receive shipments from customers at SuperJet stations and verify shipment details and documentation.

Perform a basic visual inspection to ensure shipments are properly packed and safe for transportation.

Record shipment information in the company system or approved logs.

Coordinate with SuperJet drivers regarding trip schedules and shipment loading.

Supervise the loading and unloading of shipments to ensure proper handling.

Hand over shipments at destination stations and obtain delivery confirmation or signatures.

Follow all safety, operational, and station regulations.

Handle customers professionally and escalate any issues to management when necessary.

Maintain order and cleanliness in the shipment handling area.

Job Requirements:

1-2 years of experience in a similar role in the shipping/logistics field is a preferable.

Bachelor s degree or high school diploma

Familiarity with our industry is a plus

Experience using the help desk and support tools

Excellent communication and problem-solving skills

Patience when handling tough cases

Multi-tasking abilities

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Retail Coordinator Bosta