Retail Manager

Client of REEQWEST HR Consultancy Solutions

Job Summary
Our Client is a distributor dedicated to wholesale and retail distribution for printers, scanners, copiers, POS, Network and, Accessories throughout the country.

Job Description:
• Assist the Store Manager in planning and implementing strategies to attract customers
• Coordinate daily customer service operations (e.g. sales processes, orders and payments)
• Track the progress of weekly, monthly, quarterly and annual objectives
• Monitor and maintain store inventory
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to perform their best
• Coach and support new and existing Sales Associates
• Monitor retail operating costs, budgets and resources
• Suggest sales training programs and techniques
• Communicate with clients and evaluate their needs
• Analyze consumer behavior and adjust product positioning
• Handle complaints from customers
• Research emerging products and use information to update the store s merchandise
• Create reports, analyze and interpret retail data, like revenues, expenses and competition
• Conduct regular audits to ensure the store is functionable and presentable
Job Requirements:
• University degree.
• 5-10 years Experience in the same position.
• Experience in Retail is a Must.
• Experience in Managing a team is a Must.
• Computer proficiency, especially Microsoft Word, PowerPoint, Excel.
• Excellent communication, interpersonal, organizational and problem solving skills.
• Analytical mind and familiarity with data analysis principles..
• Provide superior customer care, team spirit and training.
• Outstanding communication and interpersonal abilities.
• Excellent organizing and leadership skills.
• Commercial awareness.