Retail Manager

Karan group

Oversees daily retail station operations, ensures efficient fuel supply, drives customer retention and acquisition, manages shortages and credit control, and maintains operational and system compliance.

Key Responsibilities:

• Lead retail teams and ensure station SOP compliance.
• Monitor sales, dispatches, and daily performance dashboards.
• Manage fuel supply, stock levels, and shortage control.
• Handle customer relationships and acquire new clients.
• Drive OMS/POS/ERP system training and compliance.
• Oversee debtor management and enforce credit limits.
• Track shortages, investigate variances, and implement controls.
• Coordinate maintenance and ensure site hygiene, branding, and equipment uptime.

Required Skills:

• Team leadership
• Retail operations management
• Fuel supply coordination
• Customer handling and relationship management
• Stock and shortage control
• Compliance management
• Proficiency in POS / ERP / OMS systems
• Analytical decision-making skills