Retail Sales Advisor- Telecom

Confidential Company

Multiple VacanciesEmployer Active

Posted 3 min ago

Experience

0 - 6 Years

Monthly Salary

AED 3,000 - 3,500 ($811 - $946)

Job Location

Dubai, Abu Dhabi, Sharjah - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Nationality

Gender

Any

Benefits

Medical Insurance, Annual Leaves As Per Labour Law, Commission, Visa

Vacancy

5 Vacancies

Job Description

Roles & Responsibilities


  • Provide expert guidance on telecom products and services, tailoring recommendations to individual customer needs and usage patterns.
  • Achieve and exceed sales targets by proactively engaging customers, demonstrating product features, and closing deals effectively.
  • Manage customer accounts, including processing orders, handling billing inquiries, and resolving service issues with accuracy and efficiency.
  • Stay up-to-date on the latest telecom technologies, promotions, and industry trends to provide informed advice and competitive comparisons.
  • Maintain a clean, organized, and visually appealing store environment that reflects brand standards and enhances the customer experience.
  • Conduct product demonstrations and training sessions to educate customers on device functionalities and service benefits.
  • Handle customer complaints with empathy and professionalism, escalating issues as needed to ensure prompt and satisfactory resolutions.
  • Process transactions accurately using point-of-sale (POS) systems, including cash handling, credit card processing, and inventory management.
  • Build and maintain strong customer relationships through personalized interactions and follow-up communication to foster loyalty.
  • Collaborate with team members to achieve store sales goals, share best practices, and create a positive and supportive work environment.
  • Provide excellent customer service and assist customers in finding products that meet their needs.
  • Maintain a thorough knowledge of the store's products and services to effectively answer customer questions and make recommendations.
  • Process customer transactions accurately and efficiently, including handling cash and operating a point-of-sale system.
  • Monitor and replenish inventory as needed to ensure products are readily available for customers.
  • Assist with merchandising and visual displays to highlight new products and promotions.
  • Build and maintain relationships with customers to foster repeat business and loyalty.
  • Adhere to store policies and procedures, including those related to safety and security.

Desired Candidate Profile


  • High school diploma or equivalent; a bachelor's degree is a plus for added knowledge.
  • Proven track record of success in retail sales, preferably within the telecommunications industry.
  • Possession of relevant certifications in telecommunications or customer service is highly regarded.
  • Minimum of 2 years of experience in a customer-facing sales role, showcasing adaptability.
  • Exceptional communication and interpersonal skills, with the ability to build rapport and influence buying decisions.
  • Demonstrated proficiency in English and any other local language is a must for effective communication.
  • Excellent problem-solving skills and the ability to handle customer issues and complaints with composure.
  • Must be a team player, with the ability to work collaboratively and contribute to a positive work environment.
  • Ability to stand for extended periods, move around the store, and handle devices and equipment.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

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Confidential Company