Retention Marketing Consultant

Gameball

Posted on 7 Oct

Experience

5 - 7 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We re looking for a strategic, data-driven consultant with expertise in customer experience, loyalty design, and retention marketing. You will work with clients across industries; including luxury retail, grocery, fintech, and professional services; to design and optimize loyalty programs and retention campaigns. Engagements include program structure (tiers, point economics, reward modeling), acquisition and engagement strategies, and initiatives that deliver sustainable ROI.

  • Design and implement loyalty programs and campaigns that increase retention, engagement, and lifetime value.
  • Analyze customer data to identify trends, gaps, and opportunities, translating insights into actionable strategies.
  • Collaborate with clients marketing teams to launch targeted, multi-channel campaigns that boost engagement.
  • Partner with product teams to advocate for features and enhancements that strengthen customer loyalty.
  • Lead regular business reviews with clients, presenting performance insights and strategic recommendations.
  • Track and optimize KPIs such as redemption rates, churn, CLTV, and campaign performance.
  • Apply test-and-learn approaches to continuously improve program effectiveness.

Desired Candidate Profile

  • 5+ years in loyalty, CRM, retention marketing, or customer experience roles.
  • Strong client-facing experience and consulting presence.
  • Excellent proficiency in data analysis tools (Excel/Google Sheets - pivot tables, percentile analysis, data visualization)
  • Deep understanding of customer lifecycle stages, segmentation, and retention levers.
  • Experience collaborating across product, marketing, and commercial teams.
  • Excellent communication skills with the ability to connect strategic vision to tactical execution.

Company Industry

  • IT - Software Services

Department / Functional Area

  • Marketing
  • Brand Management
  • Marketing Research
  • Digital Marketing

Keywords

  • Retention Marketing Consultant

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Gameball

https://wuzzuf.net/jobs/p/tagrcad2t86e-retention-marketing-consultant-gameball-cairo-egypt