Revenue Protection and Refund Officer

flyadeal Egypt

Employer Active

Posted 10 hrs ago

Experience

0 - 2 Years

Job Location

Jeddah - Saudi Arabia

Education

Bachelor of Arts

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

The role is responsible for accurately tracking and processing all refunds and compensation, supporting in other projects and working to GACA & Credit Card Scheme timelines for Refunds and Compensation cases.


Key Responsibilities

  • Handle daily the refund and compensation Zendesk ticket.
  • Update the refunded cases in both Zendesk and skyspeed.
  • Assess all cases accurately and in-line with GACA regulations & flyadeal policy.
  • Action Credit card cases with the correct amount after approval.
  • Daily follow up the pending cases.
  • Update Daily the IBAN and compensation cases with the ledger sheet.
  • Check daily the refund automation portal for any validated cases.

Desired Candidate Profile

Bachelor s degree level in finance, business or any related field.

Fresh graduate.

Working knowledge of the Navitaire suite of systems is a plus

Microsoft Office Tools.

Solid mathematical skills.

Attention to detail

Company Industry

Department / Functional Area

Keywords

  • Revenue Protection And Refund Officer

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