Room Attendant

IHG Hotels & Resorts

As a Room Attendant, you will be responsible for the cleanliness and upkeep of guest rooms and public areas. You ll ensure each room meets our brand s standards for cleanliness, presentation, and guest comfort making every guest feel right at home.

A little taste of your day-to-day:

Every day is different, but you ll mostly do:

• Clean and reset guest rooms and suites according to hotel and IHG standards.
• Make beds, change linens, dust, vacuum, and restock amenities.
• Report any maintenance issues or lost & found items promptly.
• Maintain housekeeping trolleys, linen closets, and supply areas in a clean and organized condition.
• Ensure all guest interactions are polite, professional, and service-oriented.
• Follow all health, hygiene, and safety standards, including HACCP compliance.
• Support colleagues and work as a team to meet daily room targets.
  
  

What we need from you:

• Previous housekeeping or cleaning experience in a hotel environment is preferred, but not required.
• Strong attention to detail and a passion for cleanliness.
• Ability to work independently and efficiently with minimal supervision.
• Physically fit to perform repetitive tasks, bending, lifting, and standing for long hours.
• Friendly, honest, and respectful attitude with a team spirit.
• Willingness to work in shifts, including weekends and holidays.
  
  

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well both inside and outside of work and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.