Room Service Manager
Saint Louis Hospital
Employer Active
Posted 7 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Overview of Responsibilities:
- Oversee and manage the daily room service.
- Establish and enforce hygiene, safety, and sanitation standards for all room service operations.
- Foster a culture of exceptional customer service.
- Implement strategies to continuously improve patient satisfaction and service delivery.
- Handle and report any patient concerns or complaints promptly and effectively.
- Collaborate with other departments such as kitchen staff, housekeeping, or nurses to ensure smooth and coordinated workflow.
- Ensure that all team members are appropriately attired in uniform and maintain good personal hygiene.
- Inspect work areas and operating equipment to ensure conformance with hygiene standards or maintenance.
- Monitor and implement patient feedback to improve performance and service aiming for optimum patient satisfaction.
Qualifications:
- Bachelor's degree or TS diploma in Hospitality Management required or in any related field.
Years of Experience:
Minimum of 2-3 years in a similar role.
- Oversee and manage the daily room service.
- Establish and enforce hygiene, safety, and sanitation standards for all room service operations.
- Foster a culture of exceptional customer service.
- Implement strategies to continuously improve patient satisfaction and service delivery.
- Handle and report any patient concerns or complaints promptly and effectively.
- Collaborate with other departments such as kitchen staff, housekeeping, or nurses to ensure smooth and coordinated workflow.
- Ensure that all team members are appropriately attired in uniform and maintain good personal hygiene.
- Inspect work areas and operating equipment to ensure conformance with hygiene standards or maintenance.
- Monitor and implement patient feedback to improve performance and service aiming for optimum patient satisfaction.
Qualifications:
- Bachelor's degree or TS diploma in Hospitality Management required or in any related field.
Years of Experience:
Minimum of 2-3 years in a similar role.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Room Service Manager
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Saint Louis Hospital